Privacy Policy

Introduction

Welcome to ANI IT Solutions ("ANI IT Solutions", "we", "our", or "us").

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website www.aniitsolutions.com ("Website") or use any of our products and services ("Services").

By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please discontinue using our Website.

Definitions

• Services — The products, solutions, and professional services provided by ANI IT Solutions.
• Personal Data — Any information that identifies or can reasonably identify an individual.
• Usage Data — Information collected automatically through your interaction with our Website, including technical and analytical information.
• Cookies — Small text files stored on your device that help our Website function and let us understand how it's used.
• User — Any individual who visits or uses our Website or Services.

Information We Collect

We collect information to provide, improve, and secure our Services.

Personal Information

When you contact us, request a quotation, or use our Services, we may collect information such as:

• Full name and company name
• Email address and mobile number
• Office address, city, state, country, and postal code
• Any information you voluntarily submit through our contact forms or email

Usage Information

We automatically collect certain technical information when you visit our Website, including your IP address, browser type and version, device and operating system information, the date and time of your visit, pages viewed, time spent on pages, the site that referred you, and basic diagnostic information such as your browser's timezone and language.

Location Information

We estimate your approximate, city-level location automatically from your IP address as part of the usage information above. This happens silently on our server — it does not use your device's GPS, does not trigger a browser location-permission prompt, and is never precise enough to identify an exact address. We do not collect precise/GPS location through this Website.

Cookies and Tracking Technologies

We use a small number of cookies to keep the Website working, keep accounts secure, and understand how the Website is used. The full, current list of cookies we set — including their names, purpose, and how long each one lasts — is maintained on our dedicated Cookie Policy page. You may disable cookies through your browser settings; certain Website features may not function correctly if you do.

How We Use Your Information

We use your information to:

• Provide and maintain our Services
• Process enquiries and support requests
• Deliver IT infrastructure, rental, cybersecurity, and digital services
• Generate quotations, invoices, and contracts
• Improve Website performance and user experience
• Monitor system security and prevent fraud or unauthorized access
• Communicate service updates and important notices
• Comply with legal and regulatory obligations
• Perform internal analytics and business reporting
• Send marketing communications, only where permitted by law or with your consent

Data Retention

We retain Personal Data only for as long as necessary to:

• Provide our Services
• Meet contractual obligations
• Resolve disputes
• Comply with applicable laws
• Maintain financial and tax records

Usage Data is generally retained for a shorter period unless required for security, auditing, or legal purposes.

Data Transfer

Your information may be processed and stored on servers located in India or other jurisdictions where our service providers operate.

By using our Website and submitting your information, you consent to such transfer and processing. We take reasonable steps to ensure your Personal Data remains protected wherever it is processed.

Disclosure of Information

We may disclose your information in the following situations.

Legal Requirements

We may disclose Personal Data to comply with applicable laws, respond to lawful government requests, protect our legal rights, investigate fraud or security incidents, or enforce our agreements.

Business Transfers

If ANI IT Solutions undergoes a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

Service Providers

We may share information with trusted third-party providers who help us run the Website and Services — see Third-Party Services below for the specific providers we use. These providers are contractually obligated to protect your information.

Data Security

We employ industry-standard administrative, technical, and physical safeguards to protect your Personal Data from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable methods to protect your data, no method of electronic transmission or storage is completely secure.

Third-Party Services

Our Website and Services currently rely on the following categories of third-party providers:

• Web hosting — our hosting provider serves this Website and stores our database.
• Payment gateways — Razorpay and PhonePe process online payments when enabled at checkout.
• Email delivery — where configured, we use an SMTP email provider to send notification emails.

Our on-site analytics (page views, time on page, referrers) is built and hosted by us — we do not use a third-party analytics platform, and this data is not shared with advertisers. Each third-party provider listed above maintains its own privacy policy governing how it handles data on our behalf.

Payment Information

For online payments, transactions are securely processed through Razorpay and PhonePe.

ANI IT Solutions does not store or retain your debit card, credit card, CVV, UPI PIN, or banking credentials. Our payment providers comply with applicable PCI-DSS security standards.

Your Rights

Subject to applicable laws, you may have the right to:

• Access your Personal Data
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Withdraw consent where applicable
• Request a copy of your Personal Data

To exercise these rights, please contact us using the details below.

Children's Privacy

Our Website and Services are not intended for children under the age of 18. We do not knowingly collect Personal Data from minors.

External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their respective privacy policies.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your Personal Data, please contact:

ANI IT Solutions

Website: www.aniitsolutions.com

Email: Click here

Phone: +91 8095761999

We will make reasonable efforts to respond to all privacy-related enquiries promptly.