Data Protection Policy

1. Introduction

ANI IT Solutions ("we", "our", or "us") is committed to protecting the privacy and security of personal data and complying with the Digital Personal Data Protection Act, 2023 (DPDP Act), along with other applicable laws of India.

This Data Protection Policy explains how we collect, process, store, use, share, and protect personal data when you use our website, products, or services.

By accessing www.aniitsolutions.com or using our services, you acknowledge and agree to the practices described in this Policy.

2. Our Data Protection Principles

ANI IT Solutions processes personal data in accordance with the principles of the Digital Personal Data Protection Act, 2023. We are committed to:

• Lawfulness, Fairness and Transparency — personal data is collected and processed lawfully and transparently
• Purpose Limitation — data is collected only for specified, legitimate, business-related purposes
• Data Minimization — only information necessary to provide our services is collected
• Accuracy — we take reasonable steps to keep personal information accurate and up to date
• Storage Limitation — data is retained only as long as necessary or as required by law
• Integrity and Confidentiality — appropriate technical and organizational safeguards protect personal information
• Accountability — we are responsible for protecting personal data throughout its lifecycle

3. Information We Collect

Depending on the services you use, we may collect:

• Personal information — name, company, email, phone, billing/shipping address, GST details where applicable
• Technical information — IP address, browser, operating system, device, cookies, and website usage data
• Business information — purchase orders, rental agreements, service requests, and AMC records

For the complete, detailed list — including exactly how usage/location data is collected — see the Privacy Policy.

Payment information is processed through secure third-party payment gateways. ANI IT Solutions does not store your debit card, credit card, CVV, UPI PIN, or online banking credentials.

4. Purpose of Processing

We process personal data for purposes including:

• Delivering products and services, including computer and server rentals
• Website and software development projects, cybersecurity, and cloud services
• Customer support and technical troubleshooting
• Billing, invoicing, and contract management
• Compliance with legal obligations
• Fraud prevention and website security
• Service improvement
• Marketing communications, only where consent has been provided

5. Legal Basis for Processing

Personal data is processed based on one or more of the following lawful grounds:

• Consent provided by the individual
• Performance of a contract
• Compliance with legal and regulatory obligations
• Protection of legitimate business interests where permitted by applicable law

6. Your Rights Under the DPDP Act

Subject to applicable law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of personal data where legally permitted
• Withdraw consent for processing where consent is the legal basis
• Request information regarding how your personal data is processed
• Lodge a grievance regarding the handling of your personal data
• Nominate another person to exercise your rights in accordance with the DPDP Act

Requests will be processed within the timelines prescribed by applicable law — contact us using the details in Section 14.

7. Data Security Measures

ANI IT Solutions employs industry-standard security controls, including:

• Encryption of sensitive data during transmission (HTTPS)
• Secure firewalls and network security controls
• Role-based access control for administrative systems
• Regular software updates and security patches
• Security monitoring and logging
• Backup and disaster recovery procedures

While we implement commercially reasonable safeguards, no electronic system is completely immune from security risks.

8. Cross-Border Data Transfers

Where personal data is transferred outside India — for example, to a cloud infrastructure or service provider with servers abroad — ANI IT Solutions will implement appropriate safeguards as required under applicable law, including contractual safeguards with service providers and appropriate technical and organizational security measures.

9. Third-Party Service Providers

We may share limited personal information with trusted third-party service providers, specifically:

• Web hosting — our hosting provider serves this Website and stores our database
• Payment gateway providers — Razorpay and PhonePe process online payments when enabled at checkout
• Email service providers — where configured, an SMTP provider sends notification emails
• Delivery of rented equipment — physical delivery of rental equipment may involve a logistics partner

These service providers are contractually required to protect personal information and process it only for authorized purposes. Our on-site analytics is built and operated by us — we do not use a third-party analytics platform, and visitor data is never shared with advertisers or analytics vendors.

10. Data Retention

Personal data is retained only for as long as necessary to:

• Provide contracted services
• Maintain business records
• Comply with tax, accounting, and legal obligations
• Resolve disputes and enforce contractual agreements

Once retention is no longer required, data is securely deleted or anonymized.

11. Data Breach Management

If a personal data breach occurs, ANI IT Solutions will:

• Investigate the incident promptly and take immediate corrective action
• Notify affected individuals where required by law
• Report incidents to relevant authorities where legally mandated
• Implement measures to prevent recurrence

12. Cookies and Website Analytics

Our Website uses a small number of cookies to keep it working, keep accounts secure, and understand how it's used. The full, current list — including names, purpose, and duration — is on our dedicated Cookie Policy page. You may manage cookie preferences through your browser settings.

13. Policy Updates

ANI IT Solutions reserves the right to modify this Data Protection Policy at any time. Updated versions will be published on this Website with a revised "Last updated" date. Continued use of our Website or Services after such updates constitutes acceptance of the revised Policy.

14. Contact Us

For any questions regarding this Data Protection Policy or to exercise your rights under the DPDP Act, please contact:

ANI IT Solutions

Website: www.aniitsolutions.com

Email: Click here

Phone: +91 8095761999

We are committed to safeguarding your personal information and maintaining compliance with the Digital Personal Data Protection Act, 2023, and other applicable laws.